Complete Capacity Building Guide

Master Capacity Building supports for skills development, employment, health, relationships, and independence. Learn how to use goal-focused NDIS funding to build a better future.

Building Your Future

Why Capacity Building is Your Investment in Independence

Capacity Building supports are designed to help you develop skills, build independence, and create connections that will benefit you for years to come. It's the most strategic part of your NDIS plan.

Goal-Focused Investment

Unlike other NDIS categories, Capacity Building is specifically designed to achieve outcomes that reduce your future support needs. Every dollar should work toward greater independence.

Skills development
Independence building
Time-limited focus
Long-term benefits

Strategic Approach

Think of Capacity Building as an investment. The skills you develop now can reduce your reliance on Core Support in the future, giving you more control over your life.

NDIS participant building skills and independence in therapy session

7% focused impact: Capacity Building may be smaller in budget but creates the biggest long-term impact on independence.

Six Key Areas

The 6 Capacity Building Categories

Capacity Building supports cover six key areas of life. Understanding each helps you choose the right supports for your goals and circumstances.

Improved Living Arrangements
25-30%

Support coordination and assistance to live more independently

Common Supports:

Support coordination services
Specialist support coordination
Plan management (if funded)
Housing transition support

Expected Outcomes:

Better coordination of all supports

Improved decision-making skills

Greater independence in daily life

Best for: People with complex support needs, those transitioning to independence, participants needing coordination

Increased Social & Community Participation
20-25%

Building connections and participating more fully in community life

Common Supports:

Social skills development programs
Community participation programs
Peer support and mentoring
Group therapy programs

Expected Outcomes:

Stronger social connections

Increased community involvement

Better communication skills

Best for: People wanting to build friendships, those feeling isolated, participants developing social skills

Finding & Keeping a Job
15-20%

Employment support and workplace skills development

Common Supports:

Employment support services
Job coaching and training
Workplace assessments
Resume and interview preparation

Expected Outcomes:

Successful job placement

Increased work hours

Better workplace skills

Best for: People seeking employment, those wanting to increase work hours, participants needing workplace support

Improved Relationships
10-15%

Building better relationships with family, friends, and community

Common Supports:

Relationship counseling
Family therapy and support
Communication skills training
Conflict resolution training

Expected Outcomes:

Better family relationships

Improved communication skills

Stronger friendships

Best for: People experiencing relationship difficulties, those wanting to improve communication, families needing support

Improved Health & Wellbeing
25-35%

Allied health therapies and wellness programs

Common Supports:

Physiotherapy and exercise therapy
Occupational therapy
Speech therapy
Psychology and counseling

Expected Outcomes:

Better physical function

Improved mental health

Enhanced communication abilities

Best for: People needing therapy, those with mental health needs, participants requiring health interventions

Improved Learning
10-15%

Educational support and skill development programs

Common Supports:

Learning support in education
Literacy and numeracy programs
Computer and technology training
Life skills education

Expected Outcomes:

Improved academic performance

Better life skills

Increased technology abilities

Best for: Students with disabilities, people developing basic skills, those transitioning to education

Strategic Framework

The Capacity Building Journey

Effective Capacity Building follows a structured approach from assessment to independence. Understanding this journey helps you set realistic expectations and measure progress.

1

Assessment & Planning

2-4 weeks

Understanding current abilities and setting realistic targets

Key Activities:

Comprehensive assessment of current skills
Identification of strengths and areas for development
Setting SMART goals with clear outcomes
Creating timeline and milestone markers

Success Tip:

Make goals specific, measurable, and time-bound for best results

2

Skill Development

3-12 months

Active learning and practice with professional support

Key Activities:

Regular therapy or training sessions
Practice activities and homework
Progress monitoring and adjustments
Building on existing strengths

Success Tip:

Consistency and regular practice are key to successful skill development

3

Implementation & Practice

6-18 months

Applying new skills in real-world situations

Key Activities:

Gradual application in daily life
Supported practice opportunities
Problem-solving and adaptation
Building confidence through success

Success Tip:

Real-world practice helps embed skills permanently

4

Independence & Maintenance

Ongoing

Using skills independently with minimal support

Key Activities:

Independent application of skills
Occasional check-ins and support
Advanced skill development
Sharing skills with others

Success Tip:

The goal is to reduce reliance on paid supports over time

Expert Strategies

Smart Capacity Building Strategies

Learn proven strategies to maximize the impact of your Capacity Building investments and achieve lasting independence outcomes.

Goal-Focused Approach

Everything should connect to your NDIS goals

Link every activity to your goals

Each Capacity Building support should clearly connect to achieving your NDIS plan goals

Action: Ask providers how each session helps achieve specific goals

Measure progress regularly

Track improvement using objective measures and milestone achievements

Action: Keep a skills journal or use apps to track progress

Adjust based on outcomes

Be willing to change approach if progress isn't meeting expectations

Action: Monthly review with providers to assess and adjust strategies

Skills Transfer

Apply learning across different life areas

Practice in multiple settings

Use new skills at home, work, and in community to reinforce learning

Action: Schedule practice opportunities in different environments

Connect with other supports

Integrate Capacity Building learning with Core Support activities

Action: Share progress with all support workers for consistent reinforcement

Build on existing strengths

Use current abilities as foundation for developing new skills

Action: Identify your strengths and how they can support new learning

Long-term Independence

Focus on reducing future support needs

Invest in lasting skills

Prioritize skills that will reduce reliance on paid supports long-term

Action: Choose interventions with permanent or long-lasting benefits

Plan for transitions

Prepare for life changes like moving, work changes, or aging

Action: Include transition planning in capacity building goals

Build support networks

Develop informal supports and community connections

Action: Use capacity building to strengthen family and community relationships

Timing Strategies

Different Approaches to Capacity Building

Choose the right timing approach for your goals, lifestyle, and learning preferences.

Intensive Short-term
3-6 months

Focused burst of activity for specific skills

Best For:

Learning specific skills
Addressing immediate needs
Time-limited goals

Example:

3-month intensive communication therapy program

Advantages:

Quick results

Focused attention

Clear endpoints

Consider:

May be intense

Risk of burnout

Need follow-up support

Gradual Long-term
12-24 months

Steady, sustainable skill development over extended period

Best For:

Complex skill development
Lifestyle changes
Building independence

Example:

18-month supported employment program

Advantages:

Sustainable pace

Deep learning

Natural integration

Consider:

Slower visible progress

Requires consistency

Long commitment

Seasonal/Cyclical
Ongoing cycles

Regular sessions with breaks for practice and integration

Best For:

Maintenance skills
Ongoing therapy needs
School-age participants

Example:

Quarterly therapy blocks with practice periods

Advantages:

Flexible timing

Cost-effective

Allows integration time

Consider:

Need good planning

Risk of losing momentum

Requires self-motivation

Common Questions

Capacity Building Questions & Answers

Find answers to frequently asked questions about using Capacity Building supports effectively.

Related Topics

Continue Your Funding Journey

Explore other aspects of NDIS funding to optimize your entire plan.

Plan Management

Choose the right approach to managing your funding

Learn More

Budget Maximization

Strategies to get the most from your funding

Learn More

Ready to Build Your Capacity for Independence?

Our experienced team can help you develop strategic Capacity Building plans that deliver lasting outcomes and greater independence.

NDIS participant achieving independence goals through capacity building
Ready to invest in your independence? Our team can help you get startedfor more information.